The Client understands that there is a strict “no rollover” policy. Each month, the Coach will make plenty of coaching sessions available. It is the Client’s responsibility to schedule his/her session, using the on-line calendar. There are no “make-up sessions” for lack of scheduling or last minute scheduling attempts at the end of the month, when the appointment book is full. No exceptions.
Cancellations or rescheduling must be made 24 hours in advance. There will be no refund or credit for cancellations made less than 24 hours before a scheduled session. To reschedule, Client may use previously provided link, send an email, or text a message to Coach.
Recurring payments will take place on the client agreed specified dates for the duration for the agreement.
PAYMENT TERMS. Parties agree that the services to be rendered are in the nature of business consulting. Participant has independently evaluated and had an (opportunity to discuss/consult with lawyer, accountant and/or other advisors) including Participant’s ability to pay the Fee, in light of Participant’s financial position and circumstances, and verifies that it is able to pay the Fee and will not be unduly burdened by payment of the Fee. Upon execution of this Agreement, Participant shall be responsible for the full extent of the Fee, regardless of whether Participant completes the full extent of services and programs offered by Company. Company shall not be obligated to invoice Participant for payments. Company will provide Participant with payment receipts that will be sent via email to the email address of record. Participant’s acceptance of this agreement comprises Participant’s authorization for all charges set forth in this Agreement on the dates set forth herein. In the event that Participant terminates services prior to the completion of the services, Participant shall be responsible for the entire Fee set forth herein. Upon execution of this agreement, all payments towards the Fee shall be collectable and non-refundable on the dates set forth herein. All payments are nonrefundable.
CHARGEBACKS AND PAYMENT SECURITY. To the extent that Participant provides Company with credit card(s) information for payment on Participant’s account, Company shall be authorized to charge Participant’s credit card(s) for any unpaid charges on the dates set forth herein. If Participant uses a multiple-payment plan to make payments to Company, Company shall be authorized to make all charges at the time they are due and not require separate authorization in order to do so. Participant shall not make any chargebacks to Company’s account or cancel the credit card that is provided as security without Company’s prior written consent. Participant is responsible for any fees associated with recouping payment on chargebacks and any collection fees associated therewith. Participant shall not change any of the credit card information provided to Company without notifying Company in advance.
LATE FEES. Company shall charge a 2% (two-percent) late fee to all balances that are not paid in a timely manner by Participant.
DECLINED PAYMENT FEES. A declined payment fee of $35 is charged to any weekly/monthly/one-time fee decline. Under no circumstances will the Coach or her team members chase you for the payment. All ‘monthly’ charges are every 30 days, please note – some months have 30 days others have 31 days; therefore, the day each month may differ by a ‘date’, but the recurring payment will always be 30 days apart. The Declined Payment Fee will be automatically added onto the fee for the month, if 1st attempt fails and is not corrected the same day.